✦Help shape better Shopify apps.

Suggest a feature ↗Report a bug
NexLevel Apps
Shopify Apps
Import PilotProduct imports and bulk queuesAI ReceptionistAI sales and customer support
PricingFAQSupport
Get Import Pilot ↗

Frequently asked questions

Straight answers about our Shopify apps, product importing, AI, billing, and data.

Updated August 14, 2026

Legal & support

Privacy policyTerms of serviceFAQSupport
What does NexLevel Apps build?

NexLevel Apps builds focused software exclusively for Shopify merchants. Each app addresses a specific store workflow with clear controls, practical onboarding, and merchant-owned decisions.

What is Import Pilot?

Import Pilot turns authorized supplier product information into editable Shopify draft products. Merchants must own, license, or have permission to use the titles, descriptions, images, prices, options, variants, SKUs, and identifiers they submit.

Which product sources does Import Pilot support?

Import Pilot supports supplier product pages that the merchant is authorized to use. Available fields depend on the source data, and sources that block automated access or require a login may not be importable.

Does Import Pilot publish products automatically?

No. Imported products are created as Shopify drafts so the merchant can verify the result before publishing. Bulk imports also show per-item progress, failures, and retry controls.

Does Import Pilot use AI?

Yes, as an optional editing tool. AI can improve or translate titles, descriptions, and SEO copy after extraction. Prices, variants, SKUs, barcodes, and other product facts remain source-based. Plans include AI credits, and additional credit packs are available.

What is AI Receptionist?

AI Receptionist is a Shopify shopping assistant that answers product and store questions using the merchant's own catalogue and approved guidance, recommends relevant products, and provides a path to human support.

How much does Import Pilot cost?

Import Pilot offers a Free plan with 10 lifetime imports, Starter at $9.99 per month for 150 monthly imports, and Pro at $24.99 per month for 1,000 monthly imports. Annual Starter and Pro plans save 10%. Paid subscriptions are approved and billed through Shopify.

How do I install Import Pilot?

Select Get Import Pilot from its app listing and approve the requested product permissions in the Shopify installation flow. The app then opens in your store admin, where you can begin with Free or choose a paid plan.

How do I request support or data deletion?

Use the support form with your Shopify shop domain and the relevant app name. Privacy requests can be submitted through the same form and will be handled alongside Shopify's required app data processes.

Still need help?

Send the details through the support form.

NexLevel Apps

Shopify apps for faster product importing, smarter store operations, and better customer experiences. NexLevelApps is managed by Pasekaite Jurate, VAT IT02190230439. Legal address: Via Salvo D'Acquisto 8a Porto Recanati(MC), Italy.

FAQPrivacyTermsSupport
© 2026 NexLevel Apps. Built for Shopify merchants.