Turn every store visit into a helpful conversation.
AI Receptionist helps Shopify shoppers discover products, get immediate answers, and move forward with confidence—without forcing the merchant to answer every repetitive question manually.
A focused AI assistant built for Shopify stores.
It combines merchant-approved knowledge with Shopify catalog data so customers receive useful, relevant answers—not generic chatbot text.
Product-aware AI
Answer questions using real Shopify product titles, descriptions, prices, and direct product links.
Store knowledge base
Add merchant-approved FAQs for shipping, returns, sizing, product care, and store policies.
Guided recommendations
Turn vague customer questions into focused product suggestions from the merchant catalog.
Conversation history
Review customer questions, identify recurring needs, and improve the assistant over time.
Customer chat widget
Add a polished chat experience directly to a Shopify online store through a theme app extension.
Human escalation
When the assistant is uncertain, direct the customer toward the store team instead of inventing an answer.
From customer question to useful next step.
The assistant retrieves relevant store knowledge, identifies matching products, produces a concise answer, and keeps the merchant in control.
A natural-language product or policy question enters the customer chat widget.
Relevant FAQs and Shopify products are selected from the merchant’s own data.
The answer includes useful guidance, relevant products, or a clear human handoff.
Help more shoppers without adding repetitive support work.
Faster answers. Customers do not need to search multiple pages or wait for email support.
Better discovery. Product recommendations are connected to the actual Shopify catalog.
Merchant control. FAQs, assistant settings, and conversation records remain manageable inside the app.